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Customer & Technical Support Specialist

2453 Cades Way, Vista, CA 92081, USA
Full-time
FLSA Status: Non-Exempt

Job Description

This position will support our customers and perform troubleshooting and root cause analysis of our pharmacy automation products.

Key responsibilities of the position include:

  • Responding to customer support requests for assistance via phone, email, chat, and portal tickets using remote control tools
  • Providing first-level contact and problem resolution for all users with hardware, software, and application problems
  • Analyzing and solving complex problems, using advanced troubleshooting skills.

If you are interested in this job opening, click here: ITW Customer & Technical Support Specialist | SmartRecruiters