Business Transformation Study: Caleb’s Hometown Pharmacy

Automated Card Packaging With Unmatched Speed & Accuracy

Overview: Innovation Fuels Growth

Caleb’s Hometown Pharmacy’s adoption of the RapidCardRx™ system exemplifies how innovative technology can enhance efficiency and scalability in community pharmacies. By transitioning from a manual to an automated system, the pharmacy has positioned itself well for future growth and expansion.

RapidCardRx fills up to 32 accurately finished multi-med cards/hour with built-in vision verification. No more hand-filling trays or cards pill-at-a-time.

Challenge

Efficiency & Scalability

Prior to implementing the RapidCardRx system, Caleb’s Hometown Pharmacy grappled with significant challenges. The manual process of filling blister packs was labor-intensive and time-consuming, restricting the pharmacy’s ability to scale its services. With a 300% increase in the number of patients requiring specialty packaging, their manual process was proving inadequate. The small pharmacy is less than 800 square feet in size, further compounding these challenges.

Solution

Caleb needed a solution that could handle increased demand without compromising efficiency, accuracy, or patient care.

Automation and Accuracy

The RapidCardRx multi-med blister card packaging system allows for automated, efficient, and accurate medication packaging. The system’s capacity to fill all medication types and integrate seamlessly into the pharmacy’s operations made it an ideal choice.

The non-NDC-specific cartridges also helped make the decision an easy one. Winger says, “With the universal cartridges, we just swap them out. We can use any NDC we want. We can even use two NDCs in the same strip package, which could not be done with the previous machine.”

“With RapidCardRx, what used to take us hours now only takes minutes. It’s revolutionized how we approach our workflow and allowed us to serve more patients with the same resources.”

About Caleb’s Hometown Pharmacy

Caleb Williamson, PharmD

Caleb Williamson, PharmD and Owner

Caleb’s Hometown Pharmacy has been a staple in Collins, Mississippi for nearly a decade. They are well known as a mom-and-pop establishment that provides a high level of customer service.

The owner, Caleb Williamson, is originally from Collins and his family ties to the community go back almost 100 years. Located inside a high-volume grocery store, the pharmacy is uniquely positioned to serve the local customer base and surrounding areas. It is also the only pharmacy in the county with a drive-through, further enhancing accessibility and convenience for customers.

Pharmacy Automation & PMS

Multi-Med Blister Card Packager: RapidCardRx™ fills all popular multidose cards
PMS: Rx30

Leadership

Pharmacy Preceptorship
Covington County Chamber of Commerce Board of Directors

Download the Caleb’s Pharmacy Case Study!

Click to Download!

Results

The RapidCardRx “advanced packaging technology definitely sets us apart from other pharmacies.”

No more hand filling significantly reduced the time required to package medications
Minimized human error, ensuring higher accuracy in medication dispensing
The compact size of the system easily fit in the pharmacy’s limited space
Able to scale operations to meet increasing demand without additional labor
Freed up time to consult with patients and talk to them about their medications
RapidCardRx is the only automated blister card automation system with built-in vision verification

RapidCardRx boosted accuracy, enabled scalability, and saved time, allowing for more patient interaction.

Conclusion

The introduction of RapidCardRx resulted in significant improvements in several key areas.

Accuracy and Patient Safety

“The precision of the RapidCardkRx system directly translates into safer outcomes for our patients. It’s like having three sets of eyes checking every card. It’s accurate 99.9% of the time.”

Operational Flexibility

“The system fits perfectly even in our very limited space and integrates smoothly with our existing processes, proving you don’t need a big footprint to leverage big technology.

Scalability

“Implementing RapidCardRx has been a game-changer for scaling our operations. We’re able to handle a larger volume of specialized packaging without additional strain on our staff.”

Differentiation

“Offering this type of advanced packaging technology definitely sets us apart from other pharmacies in the area. It’s a unique selling point that attracts more customers to our pharmacy.”