Ed Potts main concern as a pharmacist is accuracy. He realized that they weren’t achieving 100% accuracy during peak periods, which was unacceptable. Potts says, “The medication has to be the right drug, with the right count. It gets very busy sometimes and mistakes can be made. It can be easy to grab the wrong medication strength or count the incorrect dose.”
He was also focused on improving inventory management and control. Knowing where specific drugs are located and how many are on hand is important, as well as tracking expiration dates and usage.
Potts was looking for a solution that would address these key issues as well as free up pharmacist and technician time in order to allow them to provide a higher level of patient care to their customers.
As Ed’s Rx got busier he realized something had to be done. Ed’s Rx purchased the RxSafe 1800™ and Eyecon™ to work in tandem with their existing ScriptPro 200™. Potts shared, “We‘ve had a ScriptPro 200 for eight years and we set it up next to the RxSafe so the workflow is very efficient. We liked the ScriptPro, but it’s inconvenient to have to keep filling cells. We only use the ScriptPro for large quantities that we go through quickly.”
“I love knowing the drugs that come out of the RxSafe are always correct. Plus the machine tracks inventory expiration dates and quantities so I know what drugs are where at all times.”
“Service support is very responsive. They are the fastest I’ve ever seen with any kind of support.”
“We haven’t had much diversion in the past, but I know we won’t have any issues in the future because of the security the RxSafe provides.”
About Ed’s Rx / Medicine Shoppe (MS0805)
Ed Potts Owner/Pharmacist
Ed’s Rx is The Medicine Shoppe Pharmacy in Fairfield, IL. We are here first and foremost for our patients because we care. We want you to have a welcome experience when you enter our doors and to receive the best possible service with caring, trained professionals who will listen and provide you with what you need for your health. We offer a full range of products and services to meet all your pharmaceutical needs. Our pharmacy staff is always available to answer your questions and assist you in any way possible. Our goal is to always provide our patients with superior service and compassionate care.