Paw Paw Village Pharmacy had a lot of technicians walking back and forth pulling bottles and counting drugs as fast as they could in order to keep up with demand. This negatively impacted their error rate and service delivery.
In addition, Paw Paw Village Pharmacy was considering purchasing another pharmacy, which would cause their inventory volume to increase by over 20% overnight. They would need a way to manage and track this new inventory.
Paw Paw Village Pharmacy purchased the RxSafe 1800 two-tower system in order to increase accuracy and efficiency, and improve patient safety. Eighty percent (80%) of the pharmacy’s prescriptions are now filled through the RxSafe. The system pulls medications by bar codes so the NDC codes are correct and there is far less room for errors.
Paw Paw Village Pharmacy acquired another pharmacy and its inventory year after purchasing the RxSafe system. The RxSafe allowed them to assimilate all of their new inventory-into their pharmacy over the course of a weekend. RxSafe’s bottle picking algorithm automatically selected soonest-to-expire medications first, which enabled them to dispense newly-acquired inventory that might otherwise have been discarded. Over a period of six weeks they were able to deplete $98,000 of excess inventory.
“I’m happy with the RxSafe because it’s improved our inventory turns, reduced my labor hours, and it’s given us the opportunity to take care of our customers in new ways (such as MTM, blister packaging, and delivery service).”
“Filling prescriptions using the RxSafe completely changed our workflow. We used to have multiple technicians pulling drugs, filling prescriptions and lining them up on different counters for the pharmacist to check. Now that 80% of our volume is filled at the RxSafe with only one tech, we have a much more organized process of setting up the prescriptions on one counter for the pharmacist.”
About Paw Paw Village Pharmacy
Joe Romph Owner/Pharmacist
Paw Paw Village Pharmacy is a family-owned, professional pharmacy serving the residents of Paw Paw, Michigan and the surrounding communities since 1982. The Paw Paw Village Pharmacy staff consists of 2 full-time and 2 part-time pharmacists, as well as 11 technicians. At Paw Paw Village Pharmacy, we pride ourselves on bringing you individualized service and attention and are dedicated to helping you and your physician find the best and most cost-effective medication for you.